Utility Tool Company, Inc.
Terms and Conditions
Welcome to our online store! Please take a moment to review our terms and conditions before using
our website or making a purchase. By accessing or using our website, you acknowledge that you have
read, understood, and agree to be bound by these terms and conditions.
1. General Terms
a) Use of the Website: You agree to use the website and online store in accordance with
these terms and conditions, as well as any applicable laws and regulations.
b) Authority: By using our website, you confirm that you possess the legal authority to
enter into a binding contract.
c) Modifications: We reserve the right to modify or update these terms and conditions at
any time without prior notice. It is your responsibility to review the terms periodically
for any changes.
2. Products and Orders
a) Product Information: We strive to provide accurate and up-to-date product
information, including descriptions, prices, and availability. However, we cannot
guarantee the accuracy or completeness of this information and may update or correct
any errors without prior notice.
b) Placing Orders: By placing an order through our website, you confirm that you have the
authority to make purchases on behalf of yourself or the business entity you represent.
You agree to provide accurate and complete information during the ordering process.
c) Order Acceptance: After receiving your order, we will send you an order receipt email.
Please note that this email does not constitute acceptance of your order; it is only an
acknowledgement of receipt. We reserve the right to accept or decline your order at
d) Pricing and Payment: All prices displayed on our website are in U.S. Dollars and exclude
any taxes or additional charges unless otherwise stated. We accept payment through
methods specified on our website. You agree to pay the total amount for your order,
including any additional fees or charges.
e) Product Availability: Product availability is subject to change without notice. If an
ordered item is out of stock or unavailable, we may cancel or delay the order, or provide
a refund or alternate solution.
3. Shipping, Cancellations and Returns:
a) Shipping: We will make reasonable efforts to deliver your order in a timely manner.
However, we are not responsible for any delays or failures in delivery caused by factors
beyond our control.
b) Cancellation and Changes: Orders for non-stock, special-order and custom items may
not be cancelled, changed, or returned. With approval from Utility Tool Company,
orders for standard stock items may be cancelled or changed prior to shipment.
Approval may be denied or made subject to fees or other charges.
c) Returns: Non-stock, special-order and custom items may not be returned. With prior
approval from us, standard stock items may be returned. Request for return must be
made within 10 days of the original ship date. Return of items may be denied or may be
subject to an inspection and testing fee plus any other charges necessary to make the
item saleable. If a return is authorized, items must be shipped prepaid in their original
d) Credit/Refunds: For items returned as prescribed above in “Returns”, Utility Tool
Company, Inc. may offer an exchange or a credit/refund for any amount due to the
purchaser. There will be no credit or refund given for freight charges associated with
the purchase or return of an item.
4. Intellectual Property:
a) Ownership: All content, including but not limited to text, images, logos, and trademarks
displayed on our website is the property of Utility Tool Company, Inc. You may not use,
reproduce, modify, or distribute any of the content without prior written consent from
b) User Content: By submitting any user-generated content on our website, such as
reviews or comments, you grant us a non-exclusive, worldwide, royalty-free license to
use, reproduce, modify, adapt, and publish the content for promotional and marketing
5. Limitation of Liability:
a) Disclaimer: Our online store and its content are provided on an “as is” and “as
available” basis. We do not make any warranties or representations, express or implied,
regarding the website’s operation, availability, accuracy, or suitability for any purpose.
b) Indemnification: You agree to indemnify and hold us harmless from any claims,
damages, losses, liabilities, and expenses arising out of your use of our website or any
violation of these terms and conditions.
6. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed
in accordance with the laws of the United States of America and the state of Alabama. Any
dispute arising out of or in connection with these terms and conditions shall be subject to the
exclusive jurisdiction of the courts of Alabama.
By using our website and making a purchase, you represent that you have read, understood, and agreed
to these terms and conditions. If you do not agree with any part of these terms, please refrain from
using our website or making a purchase.